Who we are -
Escape2majorca Ltd
Registered Office: Bartholomews, Abingdon Rd, East Ilsley RG20
7LQ
Terms and Conditions - Properties ref
1 to 300 only
(Click here for
property refs 501 to 549 - Click here for property
refs 551 to 699)
We require 25% of the
total price
as a non-refundable deposit to be paid at the time you make your
booking. The
balance must be paid not less than six weeks before your date of
arrival. We prefer that his deposit is paid by debit or credit card (there
is no credit surchage on deposits) as this
allows us to immediately confirm your booking.
We strongly recommend the deposit
is paid by credit card so we can give you instant confirmation of your
booking. Deposits paid by bank transfer can take several days to
reach our bank and only after receipt of your
deposit can your
booking be confirmed. We would strongly advise that no
flights are
booked until we have received your deposit and the cheque has cleared
our bank
account.
N. B. Balance payments, where time is not a factor, these should ideally be paid by a UK debit card, internet bank transfer or cheque. Should you prefer to make the balance payment by credit card then we must add a credit surcharge of 3%.
For those wishing to be met at the airport please click here
On your arrival in Alcudia, you will be met by Costamar, the managing agents of the property, who will provide the keys and take you to the property. They will be available to give you any help you may need during your stay in Mallorca. Please note Costamar will not meet any plane which is scheduled to arrive after midnight in Palma as the office in Alcudia only stays open until 2am and then re-opens at 9am. They do require a refundable security deposit of €300. This can be paid by cash or visa, it is to cover any accidental damage to the property, and the use of central heating and electricity. All we ask from you is a credit card deposit slip which can be torn up at the end of your stay. Without air conditioning the electricity costs are usually nominal.
The property is fully serviced before your arrival and after your departure. Should you require additional cleaning, it is available at a charge of 14 euros an hour. Prices quoted are the total cost per week, excluding central heating which can be either oil-fired (currently €1 per litre) or electric depending on the property. Also excluded is the cost of electricity (currently €0.18 per unit) and other extras such as cots etc.
The property details on this website are provided to us by the managing agents/owners responsible for the property. We are not able to check the details or visit all the properties to ensure that they match the descriptions and to the extent permitted by law, we are not responsible for any mistakes in the descriptions of the properties. In the unlikely event that you should have any complaints about the property, or your booking, these should be taken up with the managing agents who represent the owners of the properties. Your contract will be directly with the owner of the property.
As the owners of this
web site,
our service to you, is solely the provision of a directory of
properties to
rent in Mallorca.
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Refunds and
cancellations
To secure the holiday we
require a 25% non refundable deposit of the agreed price and
the balance to be paid not later than 6 weeks before your date of
arrival. If
you decide to cancel at any time you will lose any money actually paid.
We will accept your booking and
hold it for you for a maximum of 7
days to allow you to make other arrangements such as flights. If after
this time we have not received the agreed deposit from you the booking
will lapse and we will treat the operation as cancelled. If you need
to cancel the holiday please let us know immediately to remove any
liability for further payments.
If we cancel your booking or change your booking detail
In the very unlikely event that we cancel your booking for any reason. You will have the option to accept one of the following:-
Full refund of all moneys paid
including the non refundable deposit plus interest at the prevailing
bank rate.
A 15% discount off any other
property that we are advertising which
is available for your dates
If your booking has a serious
amendment you will have an option to accept that change with a cash
adjustment or exercise either of the two options above.
If you cancel your holiday
Please remember that your 25%
initial deposit is NOT refundable
under any circumstances (other than should we cancel your holiday). You
will also be liable for the balance payment if we do not receive your
cancellation before the balance is due. However, if you are forced to
cancel a holiday we have no objection to your transferring it to
friends etc.
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Escape2majorca Limited’s Privacy Policy sets out what information we collect, how we collect it, and what we do with it.
This
refers to
information such as your name, contact details, travel preferences and
special needs/disabilities/dietary requirements that you supply us or
is supplied to us, including any information about other persons on
your booking relating to the same (“your information”). Your
information is collected when you request information from us, contact
us (and vice versa) or make a booking with us. You are responsible for
ensuring that other members of your party are aware of the content of
our Privacy Policy and consent to your acting on their behalf in all
your dealings with us.
We will update your information whenever we get the opportunity to keep it current, accurate and complete.
For the
purpose of providing you with our services, we will only disclose your
information to third parties the extent that it is necessary to do so
to
provide the service or as required by law.
We have taken all reasonable
steps to have in place appropriate
security measures to protect your information.
Changes
to our policy
Any changes to
this
Policy will be posted on our website and made available on request.
General
We may delay
enforcing
our rights under these terms
and conditions without losing them.
You agree that
we may
sub-contract the performance
of any of our obligations or may assign these terms and conditions or
any of
our rights or obligations without giving you notice.
You undertake
not to
assign, re-sell or in any
other way transfer your rights or obligations under these terms and
conditions.
We will not be
liable
to you for any breach of
these terms and conditions, which arises because of any circumstances
that we
cannot reasonably be expected to control.
The Contracts
(Rights
of Third Parties) Act 1999
does not apply to the agreement between you and us formed by these
terms and conditions.
These terms and
conditions form the entire
understanding between you and us in relation to your booking.
If any part of
these
terms and conditions is
determined to be legally invalid or unenforceable, then the invalid or
unenforceable provision will be deemed superseded by a valid,
enforceable
provision that most closely matches the intent of the original
provision and
the remainder of the terms and conditions shall continue in
effect.
These
terms and conditions shall be governed and
interpreted in accordance with English law and you and we both consent
to the
non-exclusive jurisdiction of the English courts.
You
can contact us at Escape2majorca Ltd, Bartholomews, Abingdon Rd, East
Ilsley
RG20 7LQ, registered company number 05726072.
Please
address your correspondence to the Company Secretary.
Our
email address is: mr@spansurf.com
Our telephone contact number is: 0034971890270
