Escape2majorca
Ltd
Registered
Office:
12, Southgate Street, Launceston, Cornwall PL15 9DP
Below
are Terms and Conditions
We require 25% of the
total price
as a non-refundable deposit to be paid at the time you make your
booking. The
balance must be paid not less than six weeks before your date of
arrival. We
prefer that his deposit is paid by debit or credit card as this allows
us to
immediately confirm your booking.
For UK
residents
payments can be made by debit
card, credit card, internet transfer, or by depositing a cheque or cash
at any
branch of Lloyds TSB in the UK. Alternatively cheques can be sent by
post to
Lloyds TSB, The Parade, Liskeard, Cornwall PL14 6AW. Whichever you
choose
please quote the following, account name: Escape2majorca Ltd,- please
ask for
details. In the case of last minute bookings we only accept debit card,
or cash
paid into any Lloyds bank quoting the above reference numbers.
We strongly recommend the deposit is paid by credit card so we can give
you
instant confirmation of your booking. Deposits paid by bank
transfer can
take several days to reach our bank and only after receipt of your
deposit can
your booking be confirmed. We would strongly advise that no flights are
booked
until we have received your deposit and the cheque has cleared our bank
account.
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Payments
from
outside the UK.
The deposit and the balance must be paid by bank transfer which
we can accept
either in GBP or Euros
Payments from overseas by bank transfer in GBP. to Lloyds bank
Please request details Account name Escape2majorca Ltd
Payments in Euros by bank transfer to Barclays Bank in Alcudia
Mallorca.
For those wishing to be met at the airport please click here
Please note: The following charges may be applicable to your booking in 2012. The property is fully serviced before your arrival and after your departure. Should you require additional cleaning, it is available at a charge of 20 euros an hour. Prices quoted are the total cost per week, excluding central heating which can be either oil-fired (currently €1 per litre) or electric depending on the property. Also excluded is the cost of electricity (currently €0.20 per unit)
Subject to availability you can choose any arrival and departure day and you can stay for as many days as you wish providing the booking is for a minimum of one week. To calculate the cost simply divide weekly charge by 7 and then multiply that amount by the total number of days you wish to stay.
The property details on this website are provided to us by the managing agents/owners responsible for the property. We are not able to check the details or visit all the properties to ensure that they match the descriptions and to the extent permitted by law, we are not responsible for any mistakes in the descriptions of the properties. In the unlikely event that you should have any complaints about the property, or your booking, these should be taken up with the managing agents who represent the owners of the properties. Your contract will be directly with the owner of the property.
As the owners of this web site, our service to you, is solely the provision of a directory of properties to rent in Mallorca.
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Refunds and cancellations
Payments.
To secure the holiday we require a 25% non refundable deposit of the agreed price and the balance to be paid not later than 6 weeks before your date of arrival. If you decide to cancel at any time you will lose any money actually paid.
We will accept your booking and hold it for you for a maximum of 2 days to allow you to make other arrangements such as flights. If after this time we have not received the agreed deposit from you the booking will lapse and we will treat the operation as cancelled. If you need to cancel the holiday please let us know immediately to remove any liability for further payments.
If we cancel your booking or change your booking detail
In the very unlikely event that we cancel your booking for any reason. You will have the option to accept one of the following:-
Full refund of all moneys paid including the non refundable deposit plus interest at the prevailing bank rate.
A 10% discount off any other property that we are advertising which is available for your dates
If your booking has a serious amendment you will have an option to accept that change with a cash adjustment or exercise either of the two options above.
If you cancel your holiday
Please remember that your 25% initial deposit is NOT refundable under any circumstances (other than should we cancel your holiday). You will also be liable for the balance payment if we do not receive your cancellation before the balance is due. However, if you are forced to cancel a holiday we have no objection to your transferring it to friends etc.
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Escape2majorca Limited’s Privacy Policy sets out what information we collect, how we collect it, and what we do with it.
This refers to information such as your name, contact details, travel preferences and special needs/disabilities/dietary requirements that you supply us or is supplied to us, including any information about other persons on your booking relating to the same (“your information”). Your information is collected when you request information from us, contact us (and vice versa) or make a booking with us. You are responsible for ensuring that other members of your party are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us.
We will update your information whenever we get the opportunity to keep it current, accurate and complete.
For the purpose of providing you with our services, we will only disclose your information to third parties the extent that it is necessary to do so to provide the service or as required by law.
We will not pass your personal data to any third parties for marketing purposes without your consent.
We will not contact you with any direct marketing material
You have the right to
ask in
writing by completing our Data Subject Access Request form for a copy
of the
information we hold about you (for which we may charge a fee) and to
correct
any inaccuracies in your information.
Use of cookies and links to other web sites.
If our contact and
dealing with
you is via our website(s), we may use “cookies”. Cookies allow us to
identify
your computer but not you personally. You can set your web browser to
refuse
cookies. We collect information relating to customer trends and
patterns and
use cookies and software tools to measure site usage and related
information.
The
inclusion of
links to third party websites or offers for third party services does
not imply
any endorsement by us of such sites and we are not liable for any
losses
incurred as a result of use of such third party services by you
We have taken all reasonable steps to have in place appropriate security measures to protect your information.
Changes to our policy
Any changes to this Policy will be posted on our website and made available on request.
General
We may delay enforcing our rights under these terms and conditions without losing them.
You agree that we may sub-contract the performance of any of our obligations or may assign these terms and conditions or any of our rights or obligations without giving you notice.
You undertake not to assign, re-sell or in any other way transfer your rights or obligations under these terms and conditions.
We will not be liable to you for any breach of these terms and conditions, which arises because of any circumstances that we cannot reasonably be expected to control.
The Contracts (Rights of Third Parties) Act 1999 does not apply to the agreement between you and us formed by these terms and conditions.
These terms and conditions form the entire understanding between you and us in relation to your booking.
If any part of these terms and conditions is determined to be legally invalid or unenforceable, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the terms and conditions shall continue in effect.
These terms and conditions shall be governed and interpreted in accordance with English law and you and we both consent to the non-exclusive jurisdiction of the English courts.
You
can contact us at Escape2majorca Ltd, 12, Southgate Street, Launceston,
Cornwall PL15 9DP, registered company number 05726072.
Please address your correspondence to the Company Secretary.
Our email address is: marion@escape2majorca.com
Our telephone contact number is:(0034)971890270
